Delivery & Returns

Delivery Options To Suit You

We use ROYAL MAIL . DHL & DPD Tracked Delivery. All orders are sent discreetly in plain packaging.

 

 

UK

FREE DELIVERY 1 - 2 Working Days 

( Order By 11am Mon-Fri, )

EUROPE

£8.95 EU EXPRESS  3 - 7 working days ( Tracking ). FREE For Orders Over £90.00

Rest Of World

£14.95 Rest Of World  3 -7 working days ( Tracking ) FREE For Orders Over £120.00

  


Returns, Refunds & Exchanges

If you’re not happy with something you purchase from us, for any reason, then you can return it to us  and we’ll be happy to exchange your item(s) or refund it for you. Items must be unworn, unwashed and in their original condition with all tags intact for lingerie and all seals intact for toys and accessories. There are a few things we can’t exchange or refund, these are;

    • All sex toys, where the packaging/ box has been opened, unless the item(s) are considered damaged or faulty

    • Lingerie, which has been used or where the hygiene seal, tags or labels have been removed

    • Hosiery which has been used and where the seal is broken

    • Face Coverings, due to hygiene.

      • Costumers is responsible for covering the cost of Returns.

    • Refunds information

      Once we have received your return Items at our Warehouse,  We will Process your Refund Within 24 Hours. Your Refund should show on your Bank  Account within 3 to 5 Working Days (Monday to Friday, excluding bank holidays) once you have Received your 'Your return has been processed' email. Please note some banks may take longer than 5 working days to process Refund Payment.

Return Address

Sexy Dress Outlet

16 EMPIRE AVENUE

N18 1AD

LONDON UK

 

 

Discreet Packaging Your privacy is of the utmost importance to us so we always use plain brown or black packaging without logos or branding to ensure 100% discretion. The only person know is you!
All of our orders are sent under plain packaging, with nothing to indicate the parcels contents.